Business Process Outsourcing (Bpo) - 2672 Words

BPO Industry in India- A Report Business process outsourcing (BPO) is a broad term referring to outsourcing in all fields. A BPO differentiates itself by either putting in new technology or applying existing technology in a new way to improve a process. Business Process Outsourcing (BPO) is the delegation of one or more IT-intensive business processes to an external provider that in turn owns, administers and manages the selected process based on defined and measurable performance criteria. Business Process Outsourcing (BPO) is one of the fastest growing segments of the Information Technology Enabled Services (ITES) industry. Few of the motivation factors as to why BPO is gaining ground are: †¢ Factor Cost Advantage †¢ Economy of Scale†¦show more content†¦o Data entry of E-Books / Electronic Books o Data Entry : Yellow Pages / White Pages Keying o Data Entry and compilation from Web site o Data Capture / Collection o Business Card Data Entry into any Format o Data Entry from hardcopy/Printed Material into text or required format o Data Entry into Software Program and application o Receipt and Bill Data Entry o Catalog Data Entry. o Data Entry for Mailing List/Mailing Label. o Manuscripting typing in to word o Taped Transcription in to word. o Copy, Paste, Editing, Sorting, Indexing Data into required format etc. 7. Data Conversion Services Service Example: o Conversion of data across various databases on different platforms o Data Conversion via Input / Output for various media. o Data Conversion for databases, word processors, spreadsheets, and many other standard and custom-made software packages as per requirement. o Conversion from Page maker to PDF format. o Conversion from Ms-Word to HTML format o Conversion from Text to Word Perfect. o Conversion from Text to Word to HTML and Acrobat o Convert Raw Data into required MS Office formats. o Text to PDF and PDF to Word / Text / Doc o Data Compilation in PDF from Several Sources. o E-Book Conversion etc. 8. Scanning, OCR with Editing Indexing Services Service Example: o High speed Image-Scanning and Data capture services o High speed large volume scanning o OCR Data FromShow MoreRelatedBusiness Process Outsourcing ( Bpo ) Industry Essay1677 Words   |  7 PagesMarketing 3.1 Industry Voxpro is operating in the business process outsourcing (BPO) industry. The BPO sector has several key market drivers the first one being the rising awareness among firms about the advantages of outpouring some of which include cost saving, improved service provision, it allow the company to focus on their main production areas, and it enables the company to partner with skilled manpower (Mello 2014, p. 268). Hence, BPO is a popular sector and very marketable among firmsRead MoreThe Business Process Outsourcing ( Bpo )2965 Words   |  12 Pagesdrivers are the Overseas Filipino Workers (OFWs) who usually remit on average $25 Billion a year (www.bsp.gov.ph/Statistics/keystat/ofw.htm). Next to this are the Business Process Outsourcing (BPO) which is popularly known as call center business which churns about $18 Billion a year (www.asiabriefing.com/news/2015/02/oursourcing-bpo). You could see skyscrapers in major metropolitan areas sprouting unceasingly signalling that the economy is robust and poised to take off. Or is it really? ThisRead MoreOutsourcing : Outsourcing Of Outsourcing Essay1307 Words   |  6 Pages1. What is BPO Business Process Outsourcing? BPO is a subset of outsourcing that involves subcontracting of various business-related operations such as accounting and customer service to a third party. The global BPO industry is estimated to be worth more than US$952 billion and is forecasted to experience strong growth between 3.5% and 7.6% CARG as can be observed in Figure1. BPO is often divided into two categories: a. Back Office Outsourcing: Internal business functions such as billing orRead MoreIndian Bpos- Waking Up the Philippines Opportunity1435 Words   |  6 PagesIndian BPOs- Waking up the Philippines Opportunity Analysis The Indian labor market has always been key in globalization, and has been attractive due to its low wages, and the scientific and managerial talent found in the country. The main issues faced in this case mostly stem from the loss of the tax abatement in India, in addition to the weakening US dollar. Due to these two issues, doing business in India versus other fruitful options like Philippines becomes very expensive. These are majorRead MoreOutsourcing China Essay1024 Words   |  5 Pagesyears, Chinas service outsourcing have been expanding from scratch, and gradually expand the field, scope of business mainly related to Information Technology industry, producing services, as well as cultural and creative industries, the target involving Japan, Korea, Europe, America and India. In Shanghai, Beijing and other cities formed a group of outsourcing industry cluster, with significant economic benefits of international service outsourcing park; local outsourcing companies grew rapi dlyRead MoreBusiness Process Outsourcing Essay1346 Words   |  6 PagesThe trend in the world of business grows rapidly. Historically, it is difficult to find the best solutions for the common issues in business such as quality, cost and innovation. Nevertheless, business experts have reacted by implementing strategies. One of these strategies is the farming out of services to a third party (Overby 2007), which is called outsourcing .According to The Daily Telegraph (2007), worldwide outsourcing is now valued at approximately $US4 trillion. Originally, it was thoughtRead MoreAnalyse the Importance of Information and Communication Technologies in the Process of International Outsourcing.1042 Words   |  5 Pagescommunication technologies in the process of international outsourcing. Information and communication technologies are of paramount importance in the process of international outsourcing primarily through the technological advancement surge and demand in recent years. Through the rise of Information technology in recent years, the importance of international outsourcing rose significantly. Outsourcing is the contracting of the management and/or execution of a business function to an outside third-partyRead MoreQuestions On Knowledge Process Outsourcing1018 Words   |  5 Pages5. Knowledge Process Outsourcing While defining the Knowledge Process Outsourcing, it is worth to know and think about the same as (BPO), however at a higher position in the intellectual value chain. The old Business Process Outsourcing firms which are used to deliver basic backend or customer care support are shifting up this value chain. Offshoring of knowledge concentrated or related business processes which require specialized domain oriented expertise, defines KPO. The KPO typically involvesRead MoreFeasibility And Benefits Of Business Process Outsourcing Essay3437 Words   |  14 Pagesresearch topic is to find the feasibility and the benefits of Business process outsourcing and Knowledge process outsourcing, in India. The research is planned to be conducted keeping Indian market in perspective, which is why one of the booming industries ‘Outsourcing units’ has been chosen, to complete the research on. India has come out to be major player in the outsourcing business since past a few years. (Ahmedabad) Outsourcing the business is in trend as it helps the company to cut the operationalRead MoreStrategic Dimensions Of Sourcing And Shoring Techniques822 Words   |  4 Pagesthe marketplace, conducting business abroad, and conducting business on the home front, or near the home place. These strategic dimensions include (a) domestic outsourcing (b) insourcing (c) backsourcing (d) offshoring (e) offshore outsourcing (f) onshoring (g) nearshoring (h) strategic outsourcing (i) business process outsourcing (BPO) and (j) offshore service providers (OSPs). These sourcing and shoring techniques can be complicated to understand. Domestic outsourcing is when a company decides to